Digital product
A license is delivered automatically after successful payment and is a digital product.
Refund Policy
Refund terms for PinPin digital licenses.
When refunds may be considered
A refund may be reviewed if the license was not delivered, the payment was duplicated, or the service is technically unavailable due to our fault.
When refunds may be declined
A refund may be declined if the license has already been activated and used, the license term has expired, or the request is related to a violation of the service terms.
How to request a refund
Create a support ticket in the cabinet or contact us through the Contact page with your account email, payment date, and request reason.